Articles on Enterprise Agreement

Microsoft is shifting away from traditional Enterprise Agreements. This guide compares EA vs. MCA‑E, highlights risks, and outlines strategic actions for 2025 and beyond.

Walk into any Microsoft EA renewal meeting, and the conversation doesn’t start with Word and Excel anymore. It begins with Copilot, Azure commitments, and your ‘digital transformation journey.’ Without understanding these dynamics, you’re negotiating in the dark, and it rarely ends well.

Microsoft has effectively created a situation where organisations feel almost captive to their offerings. Alternatives are diminishing, and suppliers have little incentive to offer compelling discounts unless there’s a strong business case or a significant alternative presented.

Annual true-ups and renewals provide the best optimal cost management opportunities for your Enterprise Agreement. Learn why they are important and improve your game.

Microsoft Enterprise Agreement negotiations in 2024 hinge on aligning stakeholder understanding, strategic product analysis, and cost-optimised planning.

SAMexpert’s Alexander Golev shares expert insights on Microsoft agreement renewals in an exclusive interview with Service Management authority Jeffrey Tefertiller.

Microsoft is ending decades of volume-based EA discounts. From November 1, 2025, all organisations will start at Level A pricing, forcing large enterprises to renegotiate or face multimillion-dollar cost increases.

Microsoft’s Copilot strategy shifts enterprise economics: price list unification cuts discounts, ARPU becomes ARPA, and ROI remains uncertain as costs rise by 15–25% annually.

Microsoft licensing projects face tight deadlines, vendor pressure, and multiple stakeholders. A dedicated PM ensures structure, scope control, and timely delivery—turning risk into savings.

Microsoft’s strong Q3 FY25 results mask deeper challenges for customers—from mandatory CoPilot bundling and declining MACC discounts to a sales shift favoring AI, Security, and partner-led deals.

Regardless of your organisation’s size or location, now is the time to begin preparations for the end of the Microsoft Enterprise Agreement. It may not happen to your organisation in 2025, but considering current developments, it could happen sooner than expected.

After completing a 9-month process of renewing an enterprise agreement for a multinational corporation, I documented the lessons learned. Here they are.