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Microsoft Contract Negotiation Support

The problems we solve

  • Decreasing discounts.

  • Increased audit pressure.

  • Microsoft 365 — growing licensing complexity.

  • Loss of negotiation leverage due to Microsoft 365 subscription model.

  • Growing Azure consumption and increased monthly costs.

  • Loss of appetite by decision makers to confront Microsoft.

How we can support you

  • Pricing and discount intelligence from around the Globe.

  • Consultants with over 20 years of Microsoft licensing experience.

  • Best practice negotiation tactics to mitigate Microsoft 365 subscriptions.

  • Azure economics mixed with licensing best practices to cut monthly bills.

  • Our Chief Negotiation Officer will work closely with your executive team and put you back in the driver's seat.

How we work

Using a well-defined, proven negotiation methodology, we can help you achieve your digital transformation and business results without losing focus on your budget and financial goals.

{Achieve your digital transformation
1

Foundation

Understanding your environment

  • Deployment assessment
  • Gathering licensing assets
  • License gap analysis
  • Effective Licensing Position (ELP)
 
2

Planning

Future demand & requirements

  • Discovery and requirements workshops
  • Future demands
  • Cloud & digital transformation roadmap
  • M365 profiling based on persona needs
  • Bill of Materials (BOM)
 
3

Optimisation

End to overspending

  • Removal of redundant software
  • Hardware reconfiguration
  • Consolidating and organising assets
  • License swap
  • Final optimised True-Up
 
4

Negotiation Planning

  • Objectives
  • Interests
  • BATNA
  • Priorities
  • The "whys"
  • Step-by-step plan of action
  • Power plays
  • Team preparation
 
5

Negotiation Execution

  • Requirement setting
  • Multi-cycle negotiation alignment
  • Proposal analysis and feedback
  • Tactical war room of experts at your disposal
  • Closing strategy
 
6

Closing & Execution

  • Final proposal review
  • Internal executive summary and presentation
  • Contract review and validation
  • Plan of internal communication of contract terms and benefits

Independent

We deliberately don't partner with Microsoft or sell licenses. It ensures that our advice is impartial and there is no hidden agenda.

Knowlegeable

We employ our thorough understanding of agreements, licensing, and cloud economics to help you achieve the best possible results.

Trusted

SAMexpert is trusted worldwide, advising Fortune 500 companies, businesses and government organisations.

Our expertise

SAMexpert provides unique experience and advantage, driven by the company’s founders, who personally oversee every negotiation and lead an experienced, passionate team of experts whose only goal is to create value for our customers. 


We have distilled over 60 years of collective experience into a battle-proven process that is continuously updated to meet 
the latest trends in Microsoft licensing and contract negotiations.

{Over 60 years of collective experience

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What we have achieved for our customers

Consumer Goods

Contract

Enterprise Agreement renewal.

Challenges

  • Decreasing discounts.

  • Single Microsoft 365 profile to meet all individual needs.

Solution

We helped the client to introduce three customised M365 profiles and kept discounts in line with the previous agreement.

Benefit

$6M bottom-line savings from Microsoft’s “best offer”.

Financial Services

Contract

EA & Unified Support renewal.

Challenges

  • Multiple large acquisitions over the years.

  • Increased Unified Support costs.

Solution

  • Consolidated global contract.

  • Moved the signing entity from Europe to the USA.

  • Negotiated improved pricing and Unified Support metrics.

Benefits

  • Centralised contract management.

  • Improved terms to deal with future acquisitions.

  • $9.5M bottom-line savings.

Tech Industry

Contract

Microsoft EA renewal and 3-year Azure monetary commitment.

Challenges

  • 5-year EA with unique terms ending.

  • The entire digital transformation was based on Azure, with no long-term economic spending plan.

Solution

  • New 3+2 year contract.

  • Rolled over all contractual pre-negotiated terms.

  • Added two new M365 profiles to mitigate cost increases.

  • Kept discounts flat.

  • Signed a new Azure contract with a double-digit discount and monetary benefits.

Benefits

  • Avoided re-negotiating already beneficial contractual terms.

  • Migrated best practice liability and audit clauses to the new contract.

  • Facilitated an Azure contract, driving over $15M in cost savings and benefits.

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