Please find our cookies policy here.
The type of personal information we collect
We currently collect and process the following information:
Your phone number(s)
Your mailing address(es)
Your social profile(s)
Organisation(s) you work for
Your job position
Your interests and activity on our website and our events
Your SAMexpert exam activity and scores
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Subscribing to our mailing list(s)
Enquiring about our services using:
interactive forms on this website (samexpert.com)
other means of communication: email, phone, social networks etc.
Procuring a service from us
Registering to our events (most of them don't require registration)
Participating in giveaways and contests
Gaining access to electronic exams
Receiving exam pass badges and certificates
We also receive personal information indirectly, from the following sources in the following scenarios:
When you consent to share your details with us on our live event pages hosted on third party platforms
When you follow our social media pages
When you purchase electronic tickets to our events, including free tickets
When you subscribe to our mailing list(s) through third party services
When you register to our electronic exams
We use the information that you have given us to:
Provide our customer service to you and fulfil our contractual obligations
Distribute our mailing list(s) to our subscribers
Provide access to our events (those that require registration)
Provide access to secure electronic exams
Provide digital exam badges and certificates
Improve quality of our services
Support our marketing activities
We may use this information on third party services we use to provide our services to you:
Mailing list and email campaign services
Secure electronic exam platforms
Providers of digital badges
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at firstname.lastname@example.org or by using unsubscribe links where present
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information shared with us is stored securely in a digital form. Measures are taken to prevent unauthorised access.
Unless otherwise required by law, we will keep your data as long as it is necessary to provide you our services outlined above. We may keep your data afterwards for legitimate marketing and service improvement purposes but not longer than for five years.
We will then dispose your information by completely deleting relevant records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the following address:
ITAMin LTD 10 Springfield Court, Stonehouse GL10 2JF United Kingdom +44 788 796 0127
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF United Kingdom +44 303 123 1113
ICO website: https://www.ico.org.uk
Last updated on 18 February 2022.