Articles on Unified Support
Glossary: Decoding Microsoft Licensing Jargon
Dealing with Microsoft Enterprise Agreement, MACC, and Unified Support can feel like learning a new language. Here’s a glossary to help you decode the jargon.
Microsoft Azure Support Plans - July 2023 Update
According to Product Terms, Azure support plans procured via an Enterprise Agreement Enrollment or a Server and Cloud Enrollment are now “Reduction eligible”.
Negotiating Microsoft Unified Support Agreement
How to negotiate your Microsoft Unified Support Agreement. Get practical advice from Microsoft agreement experts with over 20 years of experience.
Why are my Unified Support costs increasing?
It is confusing and even frustrating to see the cost of Unified Support increase every year, even though you are not utilising additional support services.
Microsoft Unified Support: Cost, Services, Discounts
What is Microsoft Unified Support, what does it include, how much does Unified Support cost, and why is it suddenly so expensive compared to Premier support?