News on Microsoft Customer Agreement

Microsoft’s April 2026 Product Terms update consolidates SQL Server and Windows Server subscription rights into SA benefits, adds Windows 10 LTSB 2016 ESU terms, expands Azure AI guardrails registration, and shifts Teams recording notification liability to customers.

We have a critical update concerning all service providers with SPLA agreements and their customers from January 2025. Plus, an analysis of this situation from our Chief Negotiation Officer, Daryl Ullman.

Microsoft is accelerating the migration of Enterprise Agreement customers to the new MCA-E contracts, primarily focusing on Azure consumption agreements. While generally beneficial for end customers, this shift raises some concerns that must be addressed.