Case Studies on Negotiations

Audit defence
Microsoft Audit Scope Limited to Server-Side Operations
About 95% of a commercial bank’s estate was negotiated out of a formal Microsoft licensing audit. The one material finding, more than 500 Windows Server Datacenter cores, was resolved on the terms the bank set out in the audit report.

Enterprise Agreement
A US Telecoms Provider Cuts Six Figures From a Microsoft Renewal
Six figures a year cut from a Microsoft EA renewal, a materially cheaper CSP route signed before expiry, and the Microsoft account team retained. SAMexpert rebuilt a US telecom operator’s licence position, then ran a three-way competitive process.

Audit defence
€15M Microsoft Audit Overturned: Multi-Vendor Defence for Global Telecom Provider
Microsoft SPLA audit: €15M+ exposure avoided, €3.7M overpayment identified. SUSE audit closed with no penalties. Red Hat €1.5M exposure reduced by 50%. Four-phase compliance and negotiation programme.